2600654 1NCE K.K. Remote China Home Office China Sales & Marketing Sales & Marketing Account Manager - China (all) Your team Join our Sales Team and be a proactive part in providing the best possible customer experience!
This role is 100% remote in China.]]> Your mission
  • Build and maintain customer relationships: Establish and nurture connections with medium and small customers through phone and email, act as the primary point of contact for new webshop buyers and inquiries, and strategically assess potential customers to concentrate on building robust, long-term relationships.
  • Proactive customer support: Proactively manage existing relationships, ensure the highest satisfaction levels by addressing customer needs and concerns, and contribute to maintaining a predictable order flow, fostering ongoing customer satisfaction.
  • Collaborate with the international team: Work closely with the international team to achieve regional and personal goals, emphasizing close teamwork, effective communication, and coordination within the team.
  • Maintain customer focus: Consistently prioritize customer needs in all interactions and activities, actively striving to position the brand (1NCE) as the leading provider of IoT connectivity.
  • Sales forecasting and database management: Develop precise plans for assigned customers and keep the Salesforce database up to date with relevant and current information.
  • Trade shows: Occasionally visiting regional or pan-European events, trade shows, and customer visits.
    • ]]>     Your skills
  • Excellent Communication Skills: Excellent communication skills, fluent English and Mandarin are essential for this position.
  • Experience and Background: You have a minimum of 2-3 years of experience in B2B sales or a similar role, ideally with a background in technical sales.
  • Inside Sales: Existing experience in Inside Sales with a focus on SMB is a big plus.
  • Industry Knowledge: A good understanding of the telecommunications sector, especially IoT solutions/connectivity, and various IoT verticals is highly advantageous.
  • Salesforce Experience: Experience in working with Salesforce is considered a plus.
  • Collaboration with External Partners: You bring a structured and dedicated approach to collaborating with external partners.
  • Team Player: You are an open-minded and dedicated team player.
  • Practical Mentality and Positive Attitude: A practical mentality, positive attitude, and a thirst for knowledge are some of your qualities.
  • Independent Work: You are capable of working independently and goal-oriented, even remotely.
    • ]]>     Your gains
  • Further professional growth - Become part of our international team and an exciting environment that will revolutionize the telecommunication market for IoT
  • Dedicated, well-structured onboarding process and continuous team support to help you get up to speed quickly
  • Short decision-making paths and a lot of creative freedom - with us you can really get involved and help shape the future
  • A work environment defined by respect, close and informal communications among teams, departments, and management
  • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results
  • Remote working with trusted working hours & laptop
    • ]]>     Your contact In case of additional questions regarding the position: jobs@1nce.com]]>     permanent experienced full-time 2-5 Account Management,Customer care,IoT,Sales,Remote,Telecommunications,China account_management_commissioned sales_and_business_development 2026-04-14T11:55:13+00:00     2536628 1NCE GmbH Remote France Remote Belgium Sales & Marketing Sales & Marketing Account Manager - France/Belgium (all) Your team Join our Sales Team and be a proactive part in providing the best possible customer experience!
    This role is 100% remote in either France or Belgium.]]>     Your mission
  • Build and maintain customer relationships: Establish and nurture connections with medium and small customers through phone and email, act as the primary point of contact for new webshop buyers and inquiries, and strategically assess potential customers to concentrate on building robust, long-term relationships.
  • Proactive customer support: Proactively manage existing relationships, ensure the highest satisfaction levels by addressing customer needs and concerns, and contribute to maintaining a predictable order flow, fostering ongoing customer satisfaction.
  • Collaborate with the international team: Work closely with the international team to achieve regional and personal goals, emphasizing close teamwork, effective communication, and coordination within the team.
  • Maintain customer focus: Consistently prioritize customer needs in all interactions and activities, actively striving to position the brand (1NCE) as the leading provider of IoT connectivity.
  • Sales forecasting and database management: Develop precise plans for assigned customers and keep the Salesforce database up to date with relevant and current information.
  • Trade shows: Occasionally visiting regional or pan-European events, trade shows, and customer visits.
    • ]]>     Your skills
  • Excellent Communication Skills: Excellent communication skills, fluent English and French are essential for this position.
  • Experience and Background: You have a minimum of 2-3 years of experience in B2B sales or a similar role, ideally with a background in technical sales.
  • Inside Sales: Existing experience in Inside Sales with a focus on SMB is a big plus.
  • Industry Knowledge: A good understanding of the telecommunications sector, especially IoT solutions/connectivity, and various IoT verticals is highly advantageous.
  • Salesforce Experience: Experience in working with Salesforce is considered a plus.
  • Collaboration with External Partners: You bring a structured and dedicated approach to collaborating with external partners.
  • Team Player: You are an open-minded and dedicated team player.
  • Practical Mentality and Positive Attitude: A practical mentality, positive attitude, and a thirst for knowledge are some of your qualities.
  • Independent Work: You are capable of working independently and goal-oriented, even remotely.
    • ]]>     Your gains
  • Further professional growth - Become part of our international team and an exciting environment that will revolutionize the telecommunication market for IoT
  • Dedicated, well-structured onboarding process and continuous team support to help you get up to speed quickly
  • Short decision-making paths and a lot of creative freedom - with us you can really get involved and help shape the future
  • A work environment defined by respect, close and informal communications among teams, departments, and management
  • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results
  • Remote working with trusted working hours & laptop
    • ]]>     Your contact In case of additional questions regarding the position: jobs@1nce.com]]>     permanent experienced full-time 2-5 Account Management,Customer care,IoT,Sales,Remote,remote,Telecommunications,Belgium,France account_management_commissioned sales_and_business_development 2026-02-19T08:55:03+00:00     2536632 1NCE GmbH Remote Germany Sales & Marketing Sales & Marketing Account Manager - Germany (all) Your team Join our Sales Team and be a proactive part in providing the best possible customer experience!
    This role is 100% remote in Germany.]]>     Your mission
  • Build and maintain customer relationships: Establish and nurture connections with medium and small customers through phone and email, act as the primary point of contact for new webshop buyers and inquiries, and strategically assess potential customers to concentrate on building robust, long-term relationships.
  • Proactive customer support: Proactively manage existing relationships, ensure the highest satisfaction levels by addressing customer needs and concerns, and contribute to maintaining a predictable order flow, fostering ongoing customer satisfaction.
  • Collaborate with the international team: Work closely with the international team to achieve regional and personal goals, emphasizing close teamwork, effective communication, and coordination within the team.
  • Maintain customer focus: Consistently prioritize customer needs in all interactions and activities, actively striving to position the brand (1NCE) as the leading provider of IoT connectivity.
  • Sales forecasting and database management: Develop precise plans for assigned customers and keep the Salesforce database up to date with relevant and current information.
  • Trade shows: Occasionally visiting regional or pan-European events, trade shows, and customer visits.
    • ]]>     Your skills
  • Excellent Communication Skills: Excellent communication skills, fluent English and German are essential for this position.
  • Experience and Background: You have a minimum of 2-3 years of experience in B2B sales or a similar role, ideally with a background in technical sales.
  • Inside Sales: Existing experience in Inside Sales with a focus on SMB is a big plus.
  • Industry Knowledge: A good understanding of the telecommunications sector, especially IoT solutions/connectivity, and various IoT verticals is highly advantageous.
  • Salesforce Experience: Experience in working with Salesforce is considered a plus.
  • Collaboration with External Partners: You bring a structured and dedicated approach to collaborating with external partners.
  • Team Player: You are an open-minded and dedicated team player.
  • Practical Mentality and Positive Attitude: A practical mentality, positive attitude, and a thirst for knowledge are some of your qualities.
  • Independent Work: You are capable of working independently and goal-oriented, even remotely.
    • ]]>     Your gains
  • Further professional growth - Become part of our international team and an exciting environment that will revolutionize the telecommunication market for IoT
  • Dedicated, well-structured onboarding process and continuous team support to help you get up to speed quickly
  • Short decision-making paths and a lot of creative freedom - with us you can really get involved and help shape the future
  • A work environment defined by respect, close and informal communications among teams, departments, and management
  • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results
  • Remote working with trusted working hours & laptop
    • ]]>     Your contact In case of additional questions regarding the position: jobs@1nce.com]]>     permanent experienced full-time 2-5 Account Management,Customer care,IoT,Sales,Remote,Telecommunications,Germany account_management_commissioned sales_and_business_development 2026-02-19T09:03:18+00:00     2509340 1NCE GmbH Remote Norway Remote Denmark Remote Sweden Sales & Marketing Sales & Marketing Account Manager - Nordics (all) Your team Join our Sales Team and be a proactive part in providing the best possible customer experience!
    This role is 100% remote in either Norway, Denmark or Sweden.]]>     Your mission
  • Build and maintain customer relationships: Establish and nurture connections with medium and small customers through phone and email, act as the primary point of contact for new webshop buyers and inquiries, and strategically assess potential customers to concentrate on building robust, long-term relationships.
  • Proactive customer support: Proactively manage existing relationships, ensure the highest satisfaction levels by addressing customer needs and concerns, and contribute to maintaining a predictable order flow, fostering ongoing customer satisfaction.
  • Collaborate with the international team: Work closely with the international team to achieve regional and personal goals, emphasizing close teamwork, effective communication, and coordination within the team.
  • Maintain customer focus: Consistently prioritize customer needs in all interactions and activities, actively striving to position the brand (1NCE) as the leading provider of IoT connectivity.
  • Sales forecasting and database management: Develop precise plans for assigned customers and keep the Salesforce database up to date with relevant and current information.
  • Trade shows: Occasionally visiting regional or pan-European events, trade shows, and customer visits.
    • ]]>     Your skills
  • Excellent Communication Skills: Excellent communication skills, fluent English and either Norwegian, Danish or Swedish are essential for this position.
  • Experience and Background: You have a minimum of 2-3 years of experience in B2B sales or a similar role, ideally with a background in technical sales.
  • Inside Sales: Existing experience in Inside Sales with a focus on SMB is a big plus.
  • Industry Knowledge: A good understanding of the telecommunications sector, especially IoT solutions/connectivity, and various IoT verticals is highly advantageous.
  • Salesforce Experience: Experience in working with Salesforce is considered a plus.
  • Collaboration with External Partners: You bring a structured and dedicated approach to collaborating with external partners.
  • Team Player: You are an open-minded and dedicated team player.
  • Practical Mentality and Positive Attitude: A practical mentality, positive attitude, and a thirst for knowledge are some of your qualities.
  • Independent Work: You are capable of working independently and goal-oriented, even remotely.
    • ]]>     Your gains
  • Further professional growth - Become part of our international team and an exciting environment that will revolutionize the telecommunication market for IoT
  • Dedicated, well-structured onboarding process and continuous team support to help you get up to speed quickly
  • Short decision-making paths and a lot of creative freedom - with us you can really get involved and help shape the future
  • A work environment defined by respect, close and informal communications among teams, departments, and management
  • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results
  • Remote working with trusted working hours & laptop
    • ]]>     Your contact In case of additional questions regarding the position: jobs@1nce.com]]>     permanent experienced full-time 2-5 Account Management,Customer care,IoT,Sales,Remote,Denmark,Sweden,Norway,remote,Telecommunications account_management_commissioned sales_and_business_development 2026-01-27T14:46:54+00:00     1842799 1NCE GmbH Tokyo CSO Office Sales & Marketing Account Manager (Inside Sales) IoT Connectivity – Japan (all) We are 1NCE Your team Your mission
  • Drive and close digital sales, build maintain customer relationships: This role will be mainly responsible for driving digital sales for 1NCE Asia business unit. Job role include establish and nurture connections with mainly medium and small customers through phone and email to Japan based customers. Act as the primary point of sales contact for new webshop buyers and inquiries, and strategically assess potential customers to concentrate on building robust, long-term relationships. Some customers may include internationally based. 
  • Collaborate with the international team: Work closely with the ASIA and international team to achieve regional and personal goals, emphasizing close teamwork, effective communication, and coordination within the team
  • Maintain customer focus: Consistently prioritize customer needs in all interactions and activities, actively striving to position the brand (1NCE) as the leading provider of IoT connectivity
  • Sales forecasting and database management: Develop precise plans for assigned customers and keep the Salesforce database up to date with relevant and current information
    • ]]>     Your skills
  • Excellent Communication Skills: Excellent communication skills, fluent in Japanese and English in wring and speaking is a must. Other Asian language such as Korean, Chinese capability will be a plus.
  • Experience and Background: You have a minimum of 8 years of experience in B2B sales or a similar role, ideally with a background in technical sales
  • Education: You have a vocational training in business administration or a degree in business administration or similar previous working experience 
  • Industry Knowledge: A good understanding of the telecommunications sector, especially IoT solutions/connectivity, and various IoT verticals is highly advantageous
  • Salesforce Experience: Experience in working with Salesforce is required
  • Collaboration with Partners: You bring a structured and dedicated approach to collaborating with partners such as SoftBank
  • Team Player: You are an open-minded and dedicated team player
  • Practical Mentality and Positive Attitude: A practical mentality, positive attitude, and a thirst for knowledge are some of your qualities
  • Independent Work: You are capable of working independently and goal-oriented, even remotely
    • ]]>     Your tools Your gains
  • Short decision-making paths and a lot of creative freedom - with us you can really get involved and help shape the future
  • A work environment defined by respect, close and informal communications among teams, departments, and management
  • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results
  • Working on cutting-edge technologies 
  • Flexible working models to accommodate work-life balance 
  • 26 days of paid annual leave
  • Global and local events to strengthen our team spirit and have fun together
  • And many more depending on your location (e.g. gym membership, transportation allowance, language courses, pension scheme, etc.)
    • ]]>     Your interview process three online meetings : 

    • First meeting with Recruiter to align on position details
    • Second meeting with Line Manager to have more in-depth discussion
    • Third meeting with Senior Vice President, as the final step of the process
    In outstanding cases, amount of meetings may vary]]>     Your contact In case of any additional questions regarding the position: jobs@1nce.com]]>     permanent experienced full-time 2-5 Japan,Account,Management,Hybrid,IoT,Telecomunication,Tokyo,Japan,Sales,Customer account_management_commissioned sales_and_business_development 2024-11-20T13:43:12+00:00     2547276 1NCE GmbH Wroclaw Hybrid CEO Office Operations Accounts Payable - Accountant (all) Your team Join our Finance team and be a proactive part of accounts payable management.]]> Your mission Accounts Payable & Invoice Processing

    • Invoice review and posting
      Review, validate, and post vendor invoices in NetSuite in accordance with German GAAP (HGB), ensuring accuracy and compliance with accounting standards.

    • Purchase order compliance
      Ensure all invoices contain valid purchase orders and proper supporting documentation before processing.

    • Invoice discrepancy management
      Reject incorrect invoices or invoices without a valid PO and follow up accordingly, coordinating closely with procurement teams and business owners.

    • Vendor communication and account management
      Monitor and manage vendor accounts while responding to supplier inquiries in both German and English.

    • Documentation and audit trail maintenance
      Maintain accurate documentation and a complete audit trail within NetSuite and related systems.

    • Credit card and travel invoice processing
      Download, review, and post credit card and travel-related invoices, such as AirPlus statements.

    Purchase Orders & Vendor Master Data

    • Purchase order management
      Create and manage purchase orders in Procurify in alignment with internal processes.

    • Vendor master data administration
      Maintain and update vendor master data, including bank details and required supplier documentation.

    • Policy compliance
      Ensure adherence to internal procurement and accounting policies at all times.

    Payments & Bank Accounting

    • Payment execution
      Prepare and execute payment runs in NetSuite and release payments via banking platforms such as FIS.

    • Bank account monitoring
      Monitor German bank accounts and post bank statements accurately.

    • Discrepancy resolution
      Investigate and resolve payment discrepancies and allocation issues in a timely manner.

    • Liquidity monitoring
      Track cash balances and ensure sufficient liquidity for recurring obligations such as payroll, taxes, health insurance, and vendor payments.

    • Internal payment communication
      Inform controlling and accounts receivable teams of relevant incoming and outgoing payments.

    Employee & Travel Expenses

    • Expense report processing
      Review and post employee expense reports in Rydoo in accordance with German tax and accounting regulations.

    • VAT validation
      Validate VAT treatment and ensure full compliance with tax requirements.

    • Reporting support
      Provide expense and travel cost reports to controlling and HR for payroll processing and reporting purposes.

    • System administration
      Administer travel and expense management systems such as Rydoo, Atlatos, and AirPlus.

    Payroll & Related Payments

    • Salary payments
      Execute salary payments for German and international employees on behalf of the German entity.

    • HR accounting support
      Support HR with per diem and travel allowance accounting requirements.

    Closing, Reporting & Compliance

    • Closing support
      Support month-end and year-end closing activities.

    • Reconciliations
      Perform reconciliations of vendor accounts and ensure alignment between the AP subledger and the general ledger.

    • Reporting preparation
      Prepare weekly overviews of open invoices and payment statuses.

    • Internal controls and audits
      Ensure compliance with internal controls, company policies, and audit requirements, and provide documentation during internal and external audits.

    Systems, Administration & Process Improvement

    • Tool ownership and administration
      Act as key user and administrator for AP-related tools, including NetSuite, Procurify, Rydoo, AirPlus, Atlatos, and banking platforms.

    • Banking integration support
      Support banking integrations and payment infrastructure, such as FIS and SWIFT.

    • Process optimization
      Contribute to process improvements, automation initiatives, and efficiency enhancements.

    • Access and onboarding support
      Support onboarding and offboarding processes related to finance tools and system access.

    ]]>     Your skills Your Profile

    • Professional experience
      You bring a minimum of 3 years of experience in Accounts Payable or general Accounting, with solid practical knowledge of financial processes.

    • Accounting expertise
      You possess strong knowledge of German accounting principles (HGB) and are confident applying them in daily operations.

    • Language proficiency
      You have German language skills at C1 level or native proficiency, as well as English language skills at a minimum B2 level.

    • System experience
      You have experience working with ERP systems, ideally NetSuite, and are comfortable navigating digital finance environments.

    • Expense and procurement tools
      You are familiar with expense and procurement platforms such as Rydoo and Procurify.

    • Working style and mindset
      You demonstrate strong attention to detail and maintain a structured, accurate way of working. You are reliable, proactive, and capable of managing priorities independently.

    • Organizational and communication skills
      You bring strong organizational abilities and clear communication skills, enabling effective collaboration with internal and external stakeholders.

    • International exposure
      Experience working in an international environment or shared service center is considered an advantage.

    Nice to Have

    • Banking platform experience
      Experience with banking and payment platforms such as FIS or SWIFT is a plus.

    • Payroll-related accounting
      Exposure to payroll-related accounting processes is beneficial.

    • Advanced Excel skills
      Strong Microsoft Excel skills, including advanced functions, are advantageous.

    • Audit and closing support
      Experience supporting audits and financial close processes is highly valued.

    ]]>     Your gains
  • Further professional development - Become part of our international team and an exciting environment that will revolutionise the telecommunications market for IoT
  • An exciting environment that will revolutionise the mobile market for IoT with simplicity 
  • Varied, agile work in a young company with an international team where fun is not neglected
  • Short decision-making paths and plenty of room for manoeuvre - with us, you can really get involved and help shape the future
  • Trust-based working hours, laptop, mobile phone and the option to work remotely
  • 26 Days of paid vacation
    • ]]>     Your contact If you have any questions about the position: jobs@1nce.com]]>     permanent experienced full-time 1-2 hybrid,IoT,Telekommunikation,Wroclaw ,Payable,Finance,Accounting accounts_payable_and_receivable accounting_and_finance 2026-02-27T10:27:03+00:00     2632982 1NCE K.K. Remote USA Riga Tokyo Remote Italy Remote France Remote Spain Remote Germany CTO Office Operations AI Support Operations Supervisor (all) We are 1NCE 1NCE is a pioneering company at the forefront of transforming the IoT connectivity landscape. As a key player in the industry, we are on a mission to disrupt the telecommunications/ IoT landscape. With a focus on innovation, customer satisfaction, and industry leadership, 1NCE is set to change the game.
    Join our Sales Team and be a proactive part in providing the best possible customer experience!
    This role has 3 openings with one remote in the USA, one remote in Europe and one hybrid in Tokyo.]]>     Your mission Main Purpose of the Role

     

    The AI Support Operations Supervisor oversees the performance and reliability of 1NCE’s automated first-line customer support platform.

     

    As 1NCE transitions from a human-operated support model to an AI-driven, agentic support system, this role acts as the human supervision layer ensuring the automated workflows operate reliably, efficiently, and in line with service quality expectations.

     

    The role is responsible for monitoring AI support operations, managing edge cases, troubleshooting workflow issues, and ensuring continuous improvement of automated support processes.

     

    The AI Support Operations Supervisor ensures that automated support services meet service levels, quality standards, and customer experience objectives while coordinating with technical teams when deeper intervention is required.

     

    Duties and Responsibilities

     

    AI Support Operations Monitoring

    • Monitor the daily performance of the automated first-line AI support system.
    • Review operational dashboards, workflow execution logs, and ticket flows to ensure system stability and performance.
    • Identify workflow interruptions, failed automation steps, or abnormal behavior within the AI support system.
    • Ensure SLA adherence for automated support processes.

     

    Incident Handling and Escalation

    • Manage operational incidents affecting automated support workflows.
    • Identify and resolve basic operational issues within AI-driven workflows.
    • Escalate technical problems to engineering or platform teams when required.
    • Ensure rapid recovery of automated support processes during incidents.

     

    Edge Case Handling

    • Manage complex or exceptional customer cases that cannot be resolved by automated workflows.
    • Ensure appropriate routing of such cases to second-level support teams.
    • Provide feedback to improve the system’s handling of similar cases in the future.

     

    Quality Assurance and Performance Monitoring

    • Monitor AI support response quality and resolution performance.
    • Review automated support interactions to ensure they meet customer service standards.
    • Identify recurring issues affecting resolution rates or customer satisfaction.

     

    Continuous Improvement of AI Support Operations

    • Identify improvement opportunities in automation workflows and operational processes.
    • Provide feedback to technical teams to optimize workflows, prompts, and knowledge base content.
    • Support the continuous optimization of AI-driven support operations to increase resolution rates and operational efficiency.

     

    Operational Coordination

    • Coordinate with internal teams such as Customer Support, Product, Platform Engineering, and AI operations teams.
    • Contribute to the continuous improvement of support documentation and knowledge bases.
    • Ensure operational transparency by reporting system performance and incidents.
    ]]>     Your skills Requirements

     

    Education

     

    Bachelor’s degree in Business Administration, Information Systems, Customer Experience Management, or a related field.

     

    Equivalent professional experience may be considered.

     

    Relevant Work Experience

    • 3–5 years of experience in:
      • Customer support operations
      • Service operations
      • Support quality monitoring
      • Technical customer support environments

     

    Experience working in digital customer support platforms or automated service environments is advantageous.

     

    Technical Skills

    • Ability to monitor operational dashboards, logs, and workflow monitoring tools
    • Understanding of ticketing and customer support platforms
    • Basic understanding of workflow automation systems
    • Familiarity with tools such as:
      • Salesforce
      • Jira / Atlassian
      • Customer support platforms
      • Monitoring dashboards
    • Basic troubleshooting capability in operational systems

     

    Engineering or coding skills are not required, but a technical affinity is beneficial/required.

     

    Language Skills

    • English (C1)
    • Additional languages are advantageous (German, Spanish, Chinese, Japanese)

     

    Soft Skills

    • Strong analytical mindset
    • Structured and methodical way of working
    • Ability to identify operational issues quickly
    • Strong problem-solving ability
    • Proactive approach to improving operational processes
    • Strong communication and coordination skills
    • Ability to work in global, cross-functional teams
    ]]>     Your gains
  • Further professional growth - Become part of our international team and an exciting environment that will revolutionize the telecommunication market for IoT
  • Dedicated, well-structured onboarding process and continuous team support to help you get up to speed quickly
  • Short decision-making paths and a lot of creative freedom - with us you can really get involved and help shape the future
  • A work environment defined by respect, close and informal communications among teams, departments, and management
  • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results
  • Remote working with trusted working hours & laptop
    • ]]>     Your contact Vladimir Kaiser
    In case of additional questions regarding the position: jobs@1nce.com]]>     permanent experienced full-time 2-5 Support,AI,Customer Care,remote,USA,Europe,Tokyo,Hybrid technical_customer_service customer_support_and_client_care 2026-05-13T08:55:17+00:00     1860926 1NCE GmbH Europe CTO Office Technology Cloud Engineer AWS (Middle/Senior) - (all) We are 1NCE Your team Cloud Engineer (AWS) to join our team, who manages the resources and the infrastructure needed for a core component of the Telecom network. We are expecting a strong knowledge in AWS, open-source tools, Infrastructure as Code (IaC) tooling and building CI/CD pipelines.

    You will be responsible for developing and implementing cloud solutions that meet our clients' needs, while also ensuring the scalability, availability, and security of our cloud infrastructure. It’d be very beneficial to have application development experience as well, as the app and infrastructure goes hand in hand most of the time.

    This role offers the flexibility to be based either in Riga, Latvia, or fully remote (+/- 3 hours GMT).

    "Why join us? You'll work alongside open and supportive colleagues, leveraging a modern development stack with no legacy code to hold you back" - Rostislavs, Head of Development.

    ]]>     Your mission
  • Architect and Innovate: Design, implement, and manage robust AWS cloud solutions, leveraging Infrastructure as Code (IaC) tools like Terraform to build scalable and efficient systems
  • Keep it Secure and Reliable: Take ownership of ensuring the security, availability, and reliability of our cloud infrastructure, keeping it resilient and secure at all times
  • Optimize and Monitor: Dive into cloud performance metrics to fine-tune operations while keeping costs under control, ensuring our solutions remain efficient and cost-effective
  • Automate All the Things: Build and maintain pipelines that automate testing, security checks, and deployments, making our workflows seamless and future-ready
  • Collaborate and Integrate: Partner closely with development teams to align on best practices for cloud integration, bridging the gap between code and infrastructure
  • Lead and Inspire: Provide technical leadership to your team, offering guidance and mentoring to drive innovation and excellence
  • Step Up When Needed: Be ready to take on on-call duties (~1 week/month), showcasing your dedication to operational stability and support
    • ]]>     Your skills
  • AWS Expertise: You have hands-on experience in AWS architecture, design, and implementation, and you're well-versed in services like EC2, EKS, Elasticache, RDS, DynamoDB, Route53, Transit Gateway, and more
  • Messaging and Queueing Tools: You're familiar with tools like SQS or Kafka and understand how to handle high-scale message-driven systems efficiently
  • Database expertise : You’ve worked with both SQL and NoSQL databases, bringing a versatile approach to data management
  • Networking skills: Your understanding of DNS, load balancing, and proxying ensures seamless connectivity across our systems
  • Containerization and Orchestration: With solid experience in Docker, Kubernetes, and CI/CD tools, you’re ready to automate and streamline processes like a pro
  • Infrastructure as Code: Proficient in tools like Terraform or CDK, you build and manage infrastructure that scales with ease
  • Strong Communicator: Your English proficiency (minimum B2) and excellent collaboration skills make you a great teammate in a global environment
    • What Makes You Stand Out
    • Application Development: Bonus points if you bring experience in application development, especially in Go
    • Remote Debugging: If you’re skilled at debugging in remote environments, we’re even more excited to have you on board
    ]]>     Your gains
  • Enjoy 26 days of paid annual leave to recharge and explore life beyond work
  • Be part of a team working on cutting-edge technologies
  • Benefit from adaptable working models designed to support your work-life balance
  • Further professional growth - Become part of our international team and an exciting environment that will revolutionize the telecommunication market for IoT
  • Short decision-making paths and a lot of creative freedom - with us you can really get involved and help shape the future
  • A work environment defined by respect, close and informal communications among teams, departments, and management
  • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results
  • Global and local events to strengthen our team spirit and have fun together
  • And many more depending on your location (e.g. gym membership, transportation allowance, language courses, pension scheme, etc.)
    • ]]>     Your interview process Step 1: Recruiter Alignment
    Kick things off with a conversation with our recruiter to discuss the position, your expectations and preferences

    Step 2: Technical Deep Dive
    Dive into the details with our technical team in a comprehensive interview, where we will ​share more about us and discuss your ​expertise

    Step 3: Final Management Interview
    Meet with management for the final step, to discuss your long-term goals, cultural fit, and how you can make an impact on our team]]>     Your contact In case of any additional questions regarding the position: jobs@1nce.com]]>     permanent experienced full-time 5-7 telco,go,api,network,kubernetes,remote,riga,software development,senior,middle,telecommunication,technology general_and_other_it_software it_software 2024-12-03T14:03:11+00:00     1866872 1NCE GmbH Remote COO Office Sales & Marketing Marketing Campaign Manager - Europe (all) We are 1NCE Your team 1NCE is a pioneering company at the forefront of transforming the IoT connectivity landscape. As a key player in the industry, we are on a mission to disrupt the telecommunications/ IoT landscape. With a focus on innovation, customer satisfaction, and industry leadership, 1NCE is set to change the game. Your expertise will be instrumental in shaping and managing successful campaigns that drive brand awareness, engagement, lead generation, and revenue growth. If you are a dynamic and experienced professional with a passion for driving successful marketing campaigns and delivering value to customers, we invite you to join our team at 1NCE. Apply now to be part of our exciting journey!
    This is a full-time position, with supported work modes being onsite/hybrid in our Cologne or Riga offices or fully-remote within Europe]]>     Your mission As the Campaign Manager for Europe, you will be responsible for developing, executing, and optimizing high-impact marketing campaigns that drive lead generation, brand awareness, and demand generation for 1NCE. This role will focus on identifying and targeting key customer segments, ensuring the seamless execution of integrated campaigns, and optimizing results. You will work closely with the sales and product teams to ensure campaigns align with business goals and effectively engage our target audience.
    • Marketing Strategy and Planning: Develop and execute comprehensive marketing strategies to drive demand generation, aligned with 1NCE’s regional and global objectives. Create marketing plans that focus on generating high-quality leads, increasing brand awareness, and enhancing customer acquisition.
    • Campaign Management: Lead the planning and execution of multi-channel campaigns aimed at lead generation, including email marketing, paid advertising, events, social media, and content marketing. Manage the full lifecycle of campaigns from conception to delivery, ensuring alignment with demand generation goals.
    • Lead & Demand Generation: Drive demand generation efforts by identifying key market segments, building targeted campaigns, and optimizing lead conversion. Implement strategies for lead nurturing, scoring, and sales handoff, ensuring a seamless flow from lead acquisition to sales conversion.
    • Data Analysis & Reporting: Analyze campaign performance, monitor KPIs, and use insights to optimize future campaigns. Provide regular performance reports to key stakeholders and adjust strategies based on data-driven results.
    • Digital Marketing: Utilize a variety of digital marketing tactics, including SEO, SEM, paid advertising, social media, and email marketing, to generate leads and nurture customer relationships. Focus on driving traffic and conversions across all digital platforms.
    • Project Management: Manage the execution of multiple campaigns simultaneously, ensuring deadlines, budgets, and quality standards are met. Work cross-functionally with design, content, and sales teams to ensure smooth project execution.
    • Campaign Execution & Asset Management: Develop and manage campaign assets including landing pages, emails, webinars, whitepapers, banners, and social media content. Ensure assets are aligned with the overall campaign strategy and brand guidelines.
    • Collaboration & Communication: Work closely with cross-functional teams, including sales, product, and creative, to ensure alignment across campaigns and customer touchpoints. Communicate effectively with stakeholders to ensure campaigns meet expectations and generate desired outcomes.
    • Creative Campaign Development: Develop innovative and creative campaigns that drive engagement and demand. Ensure campaigns are tailored to customer needs and deliver impactful messaging.
    • Problem Solving: Identify and resolve any challenges that arise during campaign execution. Adapt quickly to shifting priorities or market changes to ensure campaign success.
    • Performance Optimization: Monitor campaign performance using tools such as HubSpot, Salesforce, and Google Analytics. Track lead generation metrics, optimize content and targeting, and adjust strategies to improve conversion rates and ROI.
    ]]>     Your skills
  • Education: Bachelor’s degree in Marketing, Business, Communications, or a related field.
  • Experience:
    • 7+ years of experience in demand generation and campaign management, ideally in B2B technology, SaaS, or IoT industries.
    • Proven experience developing and executing integrated campaigns that generate qualified leads and drive business growth.
    • Strong experience with marketing automation platforms and CRM systems (HubSpot, Salesforce, etc.).
    • Familiarity with digital marketing tools such as SEO, SEM, paid ads, social media, and email marketing.
  • Skills:
    • Strong understanding of demand generation strategies and lead funnel management.
    • Expertise in campaign management, project execution, and multi-channel marketing.
    • Proficiency in data analysis and reporting, with the ability to optimize campaigns for maximum ROI.
    • Excellent communication skills (written and verbal).
    • Creative and strategic thinker with strong problem-solving capabilities.
    • Ability to collaborate with cross-functional teams and manage multiple projects simultaneously.
  • Preferred Requirements
    • Experience in the IoT, technology, or SaaS sectors.
    • Understanding of European markets and customer behavior.
    • Experience with ABM (Account-Based Marketing) strategies and tactics.
    • Familiarity with A/B testing, lead nurturing, and sales enablement.
    • ]]>     Your gains
  • Further professional growth - Become part of our international team and an exciting environment that will revolutionise the telecommunication market for IoT
  • Short decision-making paths and a lot of creative freedom - with us you can really get involved and help shape the future
  • A work environment defined by respect, close and informal communications among teams, departments, and management
  • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results
  • Working on cutting-edge technologies
  • Flexible working models to accommodate work-life balance
  • 26 days of paid annual leave
  • Global and local events to strengthen our team spirit and have fun together
  • And many more depending on your location (e.g. gym membership, transportation allowance, language courses, pension scheme, etc.)
    • ]]>     Your interview process three online meetings : 

    • First meeting with Recruiter to align on position details
    • Second meeting with Line Manager to have more in-depth discussion
    • Third meeting with our CSMO, as the final step of the process
    If you're a creative and results-oriented marketer with experience in demand generation and campaign management, we’d love to hear from you. Apply now to join 1NCE and help drive our growth in Europe!]]>     Your contact In case of any additional questions regarding the position: jobs@1nce.com]]>     permanent experienced full-time 5-7 remote,hybrid,on-site,Riga,Cologne,Germany ,Deutschland,Hamburg,Latvia,telco,IoT,telecommunications,planning,event,trade shows,fairs,performance,innovative general_and_other_marketing_and_product marketing_and_product 2024-12-06T19:24:50+00:00     2660719 1NCE GmbH Cologne Hamburg Home Office Germany Remote Germany CEO Office Operations Senior Legal Counsel (all) We are 1NCE  
    Our Legal team operates as a small, senior group that acts as a true business partner: commercial, pragmatic, and deeply integrated into the decisions that shape the company. We work across M&A, commercial contracts, data protection, employment, and disputes — across multiple jurisdictions and time zones.]]>     Your mission  
    The role is twofold. On the commercial side, you will draft, negotiate, and manage a broad portfolio of customer and vendor agreements across multiple jurisdictions, with a strong emphasis on technology and IoT-specific contract structures. On the data protection side, you will play a substantive role in 1NCE's privacy compliance program — anchored in GDPR, but extending to the other key jurisdictions in which we operate (including the US and Singapore), in close coordination with the team, the DPO and external counsel where appropriate.
     
    You will work as part of a small legal team supporting global operations, which means a broad and shifting mandate: comfort getting involved across whatever the business needs, sound judgement on prioritisation, and a genuine interest in the IoT, telecommunications, software and cloud space are essential. You will have regular interaction with senior stakeholders across the business, own significant transactions and disputes. Syndikusrechtsanwalt status is preferred or obtainable.
     
    Key Responsibilities
     
    Commercial Contracts
    • Draft, review, and negotiate a broad range of customer-facing agreements across multiple jurisdictions, including MSAs, SaaS and platform contracts.
    • Oversee the contract lifecycle for customer agreements, leveraging existing automation, with a hands-on focus on larger and non-standard contracts and on keeping the underlying processes current across 1NCE's key markets in Europe, the Americas, and Asia-Pacific.
    • Advise on jurisdiction-specific requirements and adapt standard contract frameworks for local law compliance across 1NCE's operating markets.
    • Draft, review, and negotiate vendor and supply chain agreements.
    • Support the commercial team by developing and maintaining standard customer contract templates, GTCs, negotiation playbooks, and pre-approved fallback positions.
     
    Data Protection & Privacy
    • Advise the business on GDPR compliance, working in close coordination with the DPO and CISO.
    • Support developing, maintaining, and continuously improving 1NCE's privacy compliance framework — including ROPA, privacy policies and notices, consent and cookie mechanisms, internal data protection policies, data subject request handling, and vendor privacy reviews.
    • Support privacy compliance across 1NCE's key jurisdictions beyond the EU (including the US and Singapore), coordinating with external counsel where local depth is required.
    • Draft, review, and negotiate data processing agreements (DPAs), data transfer clauses, and joint controller arrangements as part of customer and vendor contract workflows.
    • Support international data transfer compliance, including EU Standard Contractual Clauses and adequacy framework monitoring, and assist the DPO with TIAs and DPIAs where additional internal capacity is needed.
    • Monitor and understand developments in EU data protection and tech regulation (including the EU AI Act, Data Act, ePrivacy and CRA) and translate them into practical guidance for the business.
     
    Disputes & Risk
    • Support the business on contentious commercial matters with customers, partners and suppliers through negotiation, settlement, and pre-litigation resolution, instructing and supervising external counsel where required.
    • Identify, assess, and communicate legal risk to the business clearly and actionably.
    • Support the development of internal compliance policies and risk frameworks.
    Internal Partnering
    • Act as trusted legal advisor to Sales, Product, IT, Security, Finance/Accounting and Operations.
    • Work closely with the Legal team and internal stakeholders on high-priority matters and provide cover across the full legal team mandate.
    ]]>     Your skills Essential
    • Fully qualified lawyer in Germany (Volljurist/in); Syndikusrechtsanwalt status preferred or obtainable.
    • Minimum 5 years of post-qualification experience covering commercial / technology law and data protection, ideally combining law firm and in-house experience.
    • Strong track record in drafting and negotiating customer-facing commercial agreements across multiple jurisdictions.
    • Strong working knowledge of GDPR and demonstrated experience operationalising privacy compliance — e.g. ROPA, privacy notices, consent and cookie mechanisms, internal policies and data subject request processes — not solely in a contract-review context.
    • Experience handling contentious commercial matters and negotiating settlements with customers, partners or suppliers.
    • Comfortable working in a small team with a broad mandate and global scope, with a hands-on attitude and sound judgement on prioritisation.
    • Genuine interest in the IoT, telecommunications, software and cloud space; prior in-house or law firm experience in these sectors is strongly preferred.
    • Fluent in German and English — written and spoken. Both languages are used daily.
     
    Highly Valued
    • Experience managing multi-jurisdictional customer contract portfolios across Europe, the US and APAC (including Singapore).
    • Familiarity with IoT-specific contract structures, connectivity platform agreements, or MVNO/MVNE arrangements.
    • Working familiarity with non-EU privacy regimes (e.g. US state privacy laws, PDPA Singapore) at a level sufficient to coordinate with external counsel.
    • Deeper knowledge of recent and emerging EU tech regulation (AI Act, Data Act, ePrivacy, CRA) and their practical impact on commercial and product workflows.
    • Exposure to international data transfer compliance (SCCs, TIAs, DPF, CCPA) in a commercial contract context.
    ]]>     Your gains
  • A high-impact, high-autonomy role at a fast-scaling global IoT company.
  • Regular interaction with senior leadership and involvement in strategically significant matters.
  • A small, senior, internationally diverse legal team — no bureaucracy, no silos.
  • Competitive compensation package.
  • Flexible hybrid working from Cologne, Hamburg or elsewhere.
  • A genuine opportunity to shape the commercial and data protection legal framework of a company building the infrastructure of the IoT economy.
    • ]]>     Your contact Vladimir Kaiser
    In case of any additional questions regarding the position: jobs@1nce.com]]>     permanent experienced full-time 5-7 Legal,remote,Syndikusrechtsanwalt,Contracting,Cologne,Köln,Hamburg,hybrid general_and_other_legal legal 2026-06-08T09:10:04+00:00     2311493 1NCE GmbH Remote CTO Office Technology Senior SIM Expert (all) We are 1NCE Your team  Senior SIM Expert (all) and work directly with our entire technical team. We are looking for real “doers” with a positive drive and energy who complement our team in the best possible way and who enjoys mastering challenges and growing together with us.
    This position is based in Cologne and can be done onsite or hybrid.]]>     Your mission

  • SIM/eSIM profile management: Ensure correct parametrization of SIMs in compliance with GSMA and 3GPP specifications to guarantee seamless interaction between SIM, device, and network.

  • SIM lifecycle ownership: Oversee the entire SIM lifecycle process, from requirement engineering through to operational management.

  • Vendor coordination: Act as the primary interface to SIM and OTA vendors, standardizing SIM-related procedures across all partners.

  • Process documentation: Create and maintain clear documentation of technical processes to ensure consistency and transparency.

  • Project participation: Contribute to development projects that are connected to or reliant on SIM/OTA functionalities.

  • SIM customization and maintenance: Manage SIM customization, ongoing maintenance, and reprogramming to support operational needs.

  • Additional responsibilities: Handle handset interaction tracing, AuC security policy, and OTA-related processes.

    • ]]>     Your skills

  • Educational background: Completed studies in Electrical Engineering, Technical Computer Science, or a related field of education.

  • Professional experience: Approximately 5 years of experience in a similar role, such as Engineering or Roaming.

  • Technical and administrative skills: Strong administrative and IT abilities with a solid background in the telecom industry.

  • SIM troubleshooting expertise: Skilled in SIM card troubleshooting, including the ability to perform SIM, Wireshark, and network traces, provision SIMs, and change IMSIs.

  • eSIM provisioning knowledge: Experienced in eSIM Remote SIM provisioning following GSMA SGP 01/02 standards.

  • Multi-IMSI familiarity: Proficient in working with multi-IMSI applications and creating or updating related procedures.

  • Vendor coordination: Capable of liaising effectively with SIM vendors in collaboration with managers.

  • OTA systems maintenance: Experienced in maintaining OTA systems (preferred, though training can be provided if needed).

  • HLR knowledge: Able to perform basic checks on an HLR for SIM card provisioning.

  • Work approach: Self-starter mentality, proactive, and confident in taking initiative.

  • Team and customer orientation: Strong team player with a customer-focused mindset and a confident, competent professional appearance.

    • ]]>     Your gains
  • 26 Days of paid vacation per Year
  • Further professional development - Become part of our international team and an exciting environment that will revolutionise the telecommunications market for IoT
  • An exciting environment that will revolutionise the mobile market for IoT with simplicity 
  • Varied, agile work in a young company with an international team where fun is not neglected
  • Short decision-making paths and plenty of room for manoeuvre - with us, you can really get involved and help shape the future
  • Trust-based working hours, laptop, mobile phone and the option to work remotely
  • Modern office in a central location with drinks, fruit, office snacks, subsidised Urban Sports Club membership and excellent public transport connections
    • ]]>     Your contact In case of any additional questions regarding the position: jobs@1nce.com]]>     permanent experienced full-time 5-7 SIM,eSIM,Network,roaming,OTA,RSP,SMS,Telco,telecommunication,telekommunikation,IoT,QA,over the air system,smart cards telecommunications_administration_and_management it_software 2025-08-26T11:21:26+00:00     2395286 1NCE SIA Riga Remote CTO Office Technology Senior SIM Expert (all) - Riga We are 1NCE Your team  Senior SIM Expert (all) and work directly with our entire technical team. We are looking for real “doers” with a positive drive and energy who complement our team in the best possible way and who enjoys mastering challenges and growing together with us.]]> Your mission

  • SIM/eSIM profile management: Ensure correct parametrization of SIMs in compliance with GSMA and 3GPP specifications to guarantee seamless interaction between SIM, device, and network.

  • SIM lifecycle ownership: Oversee the entire SIM lifecycle process, from requirement engineering through to operational management.

  • Vendor coordination: Act as the primary interface to SIM and OTA vendors, standardizing SIM-related procedures across all partners.

  • Process documentation: Create and maintain clear documentation of technical processes to ensure consistency and transparency.

  • Project participation: Contribute to development projects that are connected to or reliant on SIM/OTA functionalities.

  • SIM customization and maintenance: Manage SIM customization, ongoing maintenance, and reprogramming to support operational needs.

  • Additional responsibilities: Handle handset interaction tracing, AuC security policy, and OTA-related processes.

    • ]]>     Your skills

  • Educational background: Completed studies in Electrical Engineering, Technical Computer Science, or a related field of education.

  • Professional experience: Approximately 5 years of experience in a similar role, such as Engineering or Roaming.

  • Technical and administrative skills: Strong administrative and IT abilities with a solid background in the telecom industry.

  • SIM troubleshooting expertise: Skilled in SIM card troubleshooting, including the ability to perform SIM, Wireshark, and network traces, provision SIMs, and change IMSIs.

  • eSIM provisioning knowledge: Experienced in eSIM Remote SIM provisioning following GSMA SGP 01/02 standards.

  • Multi-IMSI familiarity: Proficient in working with multi-IMSI applications and creating or updating related procedures.

  • Vendor coordination: Capable of liaising effectively with SIM vendors in collaboration with managers.

  • OTA systems maintenance: Experienced in maintaining OTA systems (preferred, though training can be provided if needed).

  • HLR knowledge: Able to perform basic checks on an HLR for SIM card provisioning.

  • Work approach: Self-starter mentality, proactive, and confident in taking initiative.

  • Team and customer orientation: Strong team player with a customer-focused mindset and a confident, competent professional appearance.

    • ]]>     Your gains
  • 26 Days of paid vacation per Year
  • Further professional development - Become part of our international team and an exciting environment that will revolutionise the telecommunications market for IoT
  • An exciting environment that will revolutionise the mobile market for IoT with simplicity 
  • Varied, agile work in a young company with an international team where fun is not neglected
  • Short decision-making paths and plenty of room for manoeuvre - with us, you can really get involved and help shape the future
  • Trust-based working hours, laptop, mobile phone and the option to work remotely
  • Modern office in a central location with drinks, fruit, office snacks, subsidised Urban Sports Club membership and excellent public transport connections
    • ]]>     Your contact In case of any additional questions regarding the position: jobs@1nce.com]]>     permanent experienced full-time 5-7 SIM,eSIM,Network,roaming,OTA,RSP,SMS,Telco,telecommunication,telekommunikation,IoT,QA,over the air system,smart cards,Riga,hybrid telecommunications_administration_and_management it_software 2025-10-20T15:12:00+00:00     2643889 1NCE GmbH Remote CTO Office Technology Senior Software Engineer (all) Your team 1NCE is a pioneering company at the forefront of transforming the IoT connectivity landscape. As a key player in the industry, we are on a mission to disrupt the telecommunications/ IoT landscape. With a focus on innovation, customer satisfaction, and industry leadership, 1NCE is set to change the game.]]> Your mission Application Development

    • Service and component development
      Develop and deploy application services and software components to support scalable and reliable platform operations.

    • CI/CD pipeline management
      Create, maintain, and optimize CI/CD pipelines within GitLab to support efficient and automated software delivery processes.

    • Testing and quality assurance
      Write and maintain unit tests, integration tests, and end-to-end tests to ensure application quality, stability, and reliability.

    Operations & Maintenance

    • Application operations
      Ensure application services remain operational, stable, and available in production environments.

    • Production maintenance
      Maintain production applications and ensure systems are kept up to date with the latest security patches and updates.

    • Monitoring and alerting
      Implement and manage monitoring and alerting mechanisms to proactively identify and address operational issues.

    • Problem solving and troubleshooting
      Analyze, troubleshoot, and resolve technical issues in a timely and efficient manner.

    • Incident and change management
      Support change management and incident management processes to ensure operational continuity and controlled deployments.

    • On-call support
      Participate in on-call rotations to support critical systems and respond to operational incidents when required.

    Documentation

    • Development documentation
      Maintain accurate and up-to-date development and operational documentation to ensure transparency and knowledge sharing across teams.

    ]]>     Your skills Professional Experience

    • Software development experience
      Minimum of 5 years of professional experience in the field of software development.

    Must Have

    • Programming expertise
      At least 5 years of programming experience in C and ideally Go.

    • Networking knowledge
      Solid understanding of networking concepts such as IP routing, as well as experience in network programming technologies including VPP, DPDK, and eBPF/XDP.

    • Shift work flexibility
      Willingness to participate in Level 3 support and 24/7 on-call shifts, with additional compensation provided.

    • Agile working methods
      Experience working in agile development environments and methodologies.

    • Git proficiency
      Fluent Git user.

    • Linux expertise
      Confident and practical knowledge of Linux systems and environments.

    Secondary Skills (Nice to Have)

    • Container technologies
      Experience with Docker and Kubernetes.

    • Cloud platforms
      Knowledge of cloud environments, preferably AWS.

    • Telecommunications knowledge
      Understanding of mobile core network structures and telecommunications standards.

    ]]>     Your gains
  • Further professional growth - Become part of our international team and an exciting environment that will revolutionize the telecommunication market for IoT
  • Dedicated, well-structured onboarding process and continuous team support to help you get up to speed quickly
  • Short decision-making paths and a lot of creative freedom - with us you can really get involved and help shape the future
  • A work environment defined by respect, close and informal communications among teams, departments, and management
  • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results
  • Remote working with trusted working hours & laptop
  • 26 days of paid annual leave
    • ]]>     Your contact Vladimir Kaiser
    In case of additional questions regarding the position: jobs@1nce.com]]>     permanent experienced full-time 5-7 C ,Kubernetes ,AWS,Linux,k8s,Go,telco,network,telecommunications,cloud,IoT,software development,developer,programmer,core-network,telecom,c-language,routing,remote,Redis,eBPF,XDP,Golang,home office,hybrid,Latvia,UDP,traffic software_and_web_development it_software 2026-05-21T10:20:38+00:00     2433989 1NCE GmbH Remote France Remote Remote Italy Remote Spain Remote Czechia Remote Poland Remote Germany Remote Portugal Remote Denmark Remote Norway Remote Sweden CTO Office Technology Service Manager IoT (all) We are 1NCE Your team Service Manager! Together with other professionals you will be accountable for customer facing operational processes and responsible for the service delivery and service design towards our customers.
    We are looking for specialists located in Europe in a remote working mode.]]>     Your mission

  • Service Delivery & Customer Operations
    You are accountable for all customer-facing operational processes and responsible for both service delivery and service design towards our customers. You manage Service Delivery performance on a tactical level according to defined SLAs and act as the functional and hierarchical reporting line for your assigned customers.

  • Service Provider & Partner Management
    You ensure high-quality service by managing 1NCE service providers in line with SLAs, while also taking care of partners and key accounts to maintain smooth collaboration and strong operational performance.

  • Process Design & Optimization
    You define and continuously optimize service processes based on ITIL and the AWS Cloud Adoption Framework (AWS CAF). You contribute to the development and refinement of Key Performance Indicators (KPIs) to drive service excellence.

  • Tooling & Platform Development
    You are responsible for steering the further development of all 1NCE support tools relevant to service processes, working closely with our DevOps teams to ensure the tools meet operational needs.

  • Performance Monitoring & Reporting
    You monitor service delivery, track compliance with agreed service levels, and prepare comprehensive service level reports. You also conduct regular review meetings with partners, key accounts, and service providers.

  • Cross-Functional Collaboration
    You support internal 1NCE teams in designing contractual and financial elements in cooperation with partners and service providers, ensuring that operational and commercial requirements are fully aligned.

    • ]]>     Your skills

  • Educational Background
    You have completed a degree in Informatics, Computer Science, or a closely related field, providing you with a solid technical foundation for the role.

  • Professional Experience & Framework Knowledge
    You are familiar with ITIL and/or the AWS Cloud Adoption Framework (AWS CAF) and already bring experience as a Service Manager. A strong background in telecommunications is highly beneficial, though experience from an IT-focused environment is equally valuable.

  • Conceptual & Analytical Strengths
    You enjoy conceptual work and are eager to deepen your passion for digital innovations, modern cloud service architectures, and agile methodologies. You are capable of making accurate effort and requirement estimations, and you can present complex technical solutions in a simple and understandable way.

  • Collaboration & Mindset
    You work effectively as part of a team, maintain a strong customer focus, and carry yourself with confidence and competence. Your hands-on mentality, paired with a collaborative and team-oriented approach, enables you to drive initiatives forward.

  • Communication & Soft Skills
    You communicate clearly, demonstrate strong self-assertion when needed, and maintain a professional presence across different stakeholders. You have strong English language skills, with fluency at a C1 level in both speaking and writing.

    • ]]>     Your gains
  • Short decision-making paths and a lot of creative freedom - with us you can really get involved and help shape the future
  • A work environment defined by respect, close and informal communications among teams, departments, and management
  • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results
  • Working on cutting-edge technologies 
  • Flexible working models to accommodate work-life balance 
  • Work around the globe program 
  • 26 days of paid annual leave
  • Global and local events to strengthen our team spirit and have fun together
  • And many more depending on your location (e.g. gym membership, transportation allowance, language courses, pension scheme, etc.)
    • ]]>     Your contact In case of any additional questions regarding the position: jobs@1nce.com]]>     permanent experienced full-time 2-5 #customerservicemanager ,#servicesupervisor,#serviceconsultant,#internetofthings,#telecom,#amazonwebservices,#ServiceMgr,IoT,Telecommunication,Home Office,Europe general_and_other_customer_support_and_client_care customer_support_and_client_care 2025-11-20T10:24:40+00:00     1842888 1NCE GmbH Remote China CSO Office Sales & Marketing Sr. Account Executive - China (all) We are 1NCE Your team Your mission
  • Goal Orientation: You will be focusing on sales KPIs to achieve both your personal and company goals
  • Market Development: You build a qualified global pipeline from China by directly engaging potential customers in the region
  • Customer Engagement: You actively hunt, engage and communicate with customers, managing the full sales pipeline for your assigned region or territory
  • Collaboration: You work closely with other colleagues in Asia and global regions, as well as our sales partners to create, qualify and close sales opportunities
  • Reporting: You proactively report your weekly sales activities to the line manager
  • Solution-Oriented: You collaborate closely with Solution Architects in your region to resolve customer-related technical issues
  • Task Responsibility: You complete all sales-related activities assigned by the line manager
  • Customer Focus: You maintain a customer-focused mindset to establish the 1NCE brand as the best-in-class IoT connectivity provider
  • Relationship Building: You develop strong and long-lasting relationships with customers and partners, based on trust and aiming for the highest level of customer satisfaction
    • ]]>     Your skills
  • Experience: You have over 10 years of sales experience in a professional setting
  • Chinese Market Success: You have a proven track record in direct sales to Chinese enterprises and manufacturers, particularly related to IoT industry. Experience in selling global IoT connectivity service and solution with existing customer relationship is a plus. 
  • Industry Expertise: You have sales experience in the IoT and telecommunications markets, such as IoT ecosystem companies, telecom, or devices/modules
  • Technical Knowledge: You possess general knowledge of IoT-related technology as well as cellular and roaming technologies.
  • Presentation Skills: You are skilled in delivering customer presentations and product pitches
  • Soft Skills:  Acquire analytic and critical mindset in commercial strategy
  • Language Skills: Fluent Mandarin and English in speaking and writing is a must. Proficiency in an other Asian language (Japanese, Indonesian, Thai, etc.) is a plus.
  • Regional Sales Experience: Experience in direct sales or account management with customers outside China is plus
  • Education: You hold a Bachelor’s degree in Computer Science or a related field
    • ]]>     Your tools Salesforce, Jira and Confluence]]> Your gains
  • Further professional growth - Become part of our international team and an exciting environment that will revolutionise the telecommunication market for IoT
  • Short decision-making paths and much creative freedom - with us, you can get involved and help shape the future
  • A work environment defined by respect, close and informal communications among teams, departments, and management
  • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results
  • Remote working with trusted working hours
  • Competitive Salary & OTE
  • 26 days of paid annual leave
  • Global and local events to strengthen our team spirit and have fun together
    • ]]>     Your interview process three online meetings : 

    • First meeting with Recruiter to align on position details
    • Second meeting with Line Manager to have more in-depth discussion
    • Third meeting with Senior Vice President, as the final step of the process
    In outstanding cases, amount of meetings may vary]]>     Your contact In case of any additional questions regarding the position: jobs@1nce.com]]>     permanent experienced full-time 2-5 Sales,Field Sales,hybrid,Telecommunication,IoT,Account,Executive,China general_and_other_sales_and_business_development sales_and_business_development 2024-11-20T14:25:35+00:00     2377665 1NCE GmbH Remote France CSO Office Sales & Marketing Sr. Account Executive - France (all) We are 1NCE Your team
    "Join a super dynamic team and the one and only company with the strongest IoT growth ever seen" - Jacques Magnuszewski, your future Manager

    This position is 100% remote based in France.]]>     Your mission
  • Sales Strategy Innovation: Independently define and implement your own sales strategies to attract new customers and expand 1NCE's market share in your designated country
  • Forecast and Execution Planning: Create accurate forecast plans and develop clear, effective execution strategies to meet and exceed targets
  • International Collaboration: Engage actively with our international team to achieve regional goals, ensuring alignment with the company’s global vision
  • Customer-Centric Focus: Maintain a relentless customer-obsessed mindset, dedicated to positioning the 1NCE brand as the premier IoT connectivity provider
  • Team Integration: Work in synergy with the broader Sales, Partner, and Alliances Teams to establish and strengthen relationships with both new and existing partners
  • Building Trust and Satisfaction: Foster strong, enduring relationships with customers and partners, grounded in trust and focused on achieving the highest level of customer satisfaction
    • ]]>     Your skills
  • Industry Experience: At least 5 years of relevant work experience in consultative or direct sales within the IoT market, supplemented by a strong network of contacts
  • Proven Sales Track Record: Showcase a proven track record in sales, particularly in enterprise level customer acquisition.
  • Telecommunications Sector: A deep interest in the telecommunications sector, backed by successful experiences in this industry
  • IoT Solutions Knowledge: A solid understanding of IoT Solutions, including comprehensive knowledge of various IoT verticals and relevant client profiles
  • Leadership Team Collaboration: A zeal to work with an experienced and motivated leadership team, aiming to create a high-growth company in a short period
  • Partnership Building: The ability to develop relationships with industry partners and effectively communicate 1NCE's products
  • Language Skills: Fluency in both English and French is essential for this role. Proficiency in an additional language is advantageous
  • Communication and Teamwork: Outstanding communication skills, coupled with an open-minded and dedicated approach to teamwork
  • Independence and Mobility: Capable of working autonomously with a strong focus on achieving targets, and a readiness to travel frequently as required
    • ]]>     Your tools Salesforce, Jira and Confluence]]> Your gains
  • Further professional growth - Become part of our international team and an exciting environment that will revolutionise the telecommunication market for IoT
  • Short decision-making paths and much creative freedom - with us, you can get involved and help shape the future
  • A work environment defined by respect, close and informal communications among teams, departments, and management
  • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results
  • Remote working with trusted working hours
  • Competitive Salary & OTE
  • Work around the globe program
  • 26 days of paid annual leave
  • Global and local events to strengthen our team spirit and have fun together
    • ]]>     Your interview process three online meetings : 

    • First meeting with Recruiter to align on position details
    • Second meeting with Line Manager to have more in-depth discussion
    • Third meeting with our CSMO, as the final step of the process
    Amount of meetings may vary]]>     Your contact In case of any additional questions regarding the position: jobs@1nce.com]]>     permanent experienced full-time 5-7 Sales,IoT,IT Sales,Remote,Telecommunication,80k,France field_sales sales_and_business_development 2025-10-07T16:43:05+00:00     2515428 1NCE Italia S.R.L. Remote Italy CSO Office Sales & Marketing Sr. Account Executive - Italy (all) We are 1NCE Your team Join our Sales Team and be a proactive part in finding and gaining new customers in Italy!]]> Your mission
  • Sales Strategy Development: Craft and implement innovative sales strategies tailored to acquiring new customers and expanding 1NCE's market share in your designated region
  • Forecasting and Execution Planning: Develop accurate forecast models and devise clear, actionable plans to ensure successful execution of sales strategies
  • International Team Collaboration: Work closely with the international team to achieve regional targets, ensuring a cohesive approach and unified vision
  • Customer-Centric Approach: Maintain a customer-obsessed mindset, constantly striving to uphold 1NCE's reputation as the best-in-class IoT connectivity provider
  • Cross-Functional Teamwork: Collaborate with the broader Sales, Partner, and Alliances Teams to forge and sustain relationships with new and existing partners, enhancing our network and reach
  • Building Strong Relationships: Establish and nurture robust, long-lasting relationships with customers and partners. Your focus will be on fostering trust and achieving the highest level of customer satisfaction
    • ]]>     Your skills
  • Extensive Industry Experience: A minimum of 5 years in consultative or direct sales within the IoT market. Having a robust network of contacts in this field is highly beneficial
  • Proven Sales Track Record: Showcase a proven track record in sales, particularly in enterprise level  customer acquisition.
  • Telecommunications Expertise: A deep interest in the telecommunications sector, backed by successful experiences in the industry
  • IoT Solutions Expertise: A profound understanding of IoT Solutions, including in-depth knowledge of various IoT verticals and relevant client profiles
  • Leadership Team Collaboration: An eagerness to work alongside an experienced and motivated leadership team, committed to creating a high-growth company in a short timeframe
  • Proven Sales Track Record: Demonstrated success in sales, particularly in customer acquisition, showcasing your ability to expand the customer base effectively
  • Relationship Building Skills: Aptitude for developing relationships with industry partners and the ability to educate them about 1NCE's offerings
  • Language Proficiency: Fluency in both English and Italian is mandatory. Knowledge of an additional language will be considered an advantage
  • Communication and Teamwork: Exceptional communication skills, combined with an open-minded and committed approach to teamwork
  • Autonomy and Travel Readiness: The ability to work independently with a focus on set targets, and a willingness to travel frequently as part of the role
    • ]]>     Your tools Salesforce, Jira and Confluence]]> Your gains
  • Further professional growth - Become part of our international team and an exciting environment that will revolutionise the telecommunication market for IoT
  • Short decision-making paths and much creative freedom - with us, you can get involved and help shape the future
  • A work environment defined by respect, close and informal communications among teams, departments, and management
  • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results
  • Remote working with trusted working hours
  • Competitive Salary & OTE
  • 26 days of paid annual leave
  • Global and local events to strengthen our team spirit and have fun together
    • ]]>     Your interview process three online meetings : 

    • First meeting with Recruiter to align on position details
    • Second meeting with Line Manager to have more in-depth discussion
    • Third meeting with our CSMO, as the final step of the process
    In exceptional cases, amount of meetings may vary]]>     Your contact In case of any additional questions regarding the position: jobs@1nce.com]]>     permanent experienced full-time 5-7 Sales,IoT,IT Sales,Telecommunication,Italy,Hunting field_sales sales_and_business_development 2026-02-02T11:50:09+00:00