IT System Administrator (all)

Permanent employee, Full-time · Riga

We are 1NCE

A pioneering company at the forefront of transforming the IoT connectivity landscape. As a key player in the industry, we are on a mission to disrupt the telecommunications/ IoT landscape. With a focus on innovation, customer satisfaction, and industry leadership, 1NCE is set to change the game.

Your team

We are looking for a experienced IT System Administrator to join our team in our office in Riga!

Your mission

Provide hands-on technical support: Deliver technical assistance across Windows, macOS, and Linux environments, ensuring quick and efficient resolution of software, hardware, and network-related issues.
Manage IT assets and office IoT devices: Oversee IT asset inventory, including servers, applications, laptops, and office room equipment. Conduct regular inventory checks to ensure accurate tracking and maintenance of IT resources.
Handle third-party software licenses: Manage software license procurement and renewals for platforms such as Windows and Azure, ensuring compliance and operational continuity.
Perform office hardware maintenance: Carry out routine maintenance of office hardware such as lighting and fuses, and assist with other facility-related tasks when necessary.
Develop and maintain automation scripts: Create and manage shell scripts (sh, bash, or similar) to automate routine IT operations and increase efficiency.
Oversee and optimize IT infrastructure: Monitor and optimize network infrastructure, server hardware, and cloud environments (AWS, Azure, GCP) to maintain optimal performance.
Maintain secure IT environments: Implement and uphold IT security best practices to ensure secure system operations.
Manage identity and access controls: Configure and manage Single Sign-On (SSO) solutions, including SAML, OIDC, and LDAP integrations for servers and client applications.
Support HR with user lifecycle management: Work closely with HR to manage user onboarding, role changes, and terminations, ensuring secure and seamless transitions.

Your skills

IT technical support experience: 2–4 years of experience providing end-user support in a fast-paced, high-impact environment, supporting Windows, macOS, and Linux systems.
Strong English and Latvien communication skills: Excellent verbal and written communication abilities, with a customer-focused approach to solving technical issues.
Cloud platform expertise: Strong knowledge of cloud platforms, with preference for AWS, and valued experience with Azure and GCP, including setup, configuration, and resource management.
Hands-on experience with IT management tools: Proficient in using tools such as Okta, Microsoft Intune, MSSC, JAMF, FortiGate, Google Workspace, and Microsoft Active Directory.
Scripting skills: Practical experience with Linux Shell scripting or PowerShell for automating tasks and troubleshooting.
Security analysis and troubleshooting: Proven ability to analyze logs, review policy traces, and troubleshoot security-related issues effectively.
Incident management: Demonstrated experience handling high-severity incidents, including triaging and working with network teams and external vendors.
Technical troubleshooting support for developers: Ability to read and interpret source code to assist development teams in diagnosing issues.
Background verification: Must have a clean criminal record.

Your gains

Further professional growth - Become part of our international team and an exciting environment that will revolutionize the telecommunication market for IoT
Short decision-making paths and a lot of creative freedom - with us you can really get involved and help shape the future
A work environment defined by respect, close and informal communications among teams, departments, and management
Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results
Working on cutting-edge technologies
Flexible working models to accommodate work-life balance
Work around the globe program
Nilo.Health platform for your well-being
26 days of paid annual leave
Global and local events to strengthen our team spirit and have fun together
And many more depending on your location (e.g. gym membership, transportation allowance, language courses, pension scheme, etc.)

Your interview process

There will be two online meetings :

First meeting with the Recruiter to align on position details
Second meeting with your future Teammember and the Line Manager to have more in-depth discussion

In outstanding cases, amount of meetings may vary.

Your contact

Vladimir Kaiser
In case of any additional questions regarding the position: jobs@1nce.com

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About us

Take your 1NCE in a lifetime opportunity !

1NCE is set to change the IoT connectivity market forever. This requires courage, creativity and a unique team with special skills.
Are you ready to join us in shaping the future of the IoT? 1NCE offers you unique career opportunities in one of the fastest growing markets in the world.

At 1NCE, we are committed to providing equal employment opportunities to all individuals regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We value diversity, inclusion, and equity, and believe that a diverse and inclusive workforce is a key driver of our success.

We strive to create a workplace where everyone feels valued, respected, and empowered to bring their full, authentic selves to work. We are dedicated to providing a fair and equitable hiring process that ensures all candidates are evaluated based on their qualifications, skills, and experience without bias or discrimination.

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We look forward to meeting you!

Thank you for your interest in 1NCE. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to jobs@1nce.com.